Privacy Policy
This Privacy Policy explains how Linguistic Bridge collects, uses, shares, and retains personal data in connection with its website, course inquiries, enrolment, and small-group language services. It applies to users in Canada and to online interactions with keyboarddeskrunner.study.
Subject to legal limits, individuals may request access to their personal data, ask for correction of inaccurate information, and raise concerns about our handling of their information. Where a request cannot be fully granted, we will explain the reason in general terms.
To make a privacy request, we may ask for enough information to verify identity and locate the relevant records. We may also need additional details to understand the scope of the request and respond appropriately within a reasonable period.
We retain personal data for the period reasonably necessary to manage inquiries, deliver courses, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer needed, we delete it or de-identify it in accordance with our retention practices and technical limitations.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
Contact Information
Data We Collect
We may process contact details, course and level information, scheduling preferences, payment-related records, attendance information, lesson progress notes, and technical data such as device and browser information. Where needed for online lessons, we may also process audio, video, and communication content used during the session.
How We Collect Data
We collect personal data directly from users through contact forms, email, phone, booking requests, online consultations, and enrolment communications. We also receive data from course administration, lesson participation, and automated website tools that record usage, device, and session information.
Types of Cookies
We may use essential cookies needed for site security and core functions, preference cookies that remember settings, and analytics cookies that help us understand traffic and page performance. Cookies may be session-based or persistent depending on their purpose.
Cookie Controls
We use standard cookie controls to support site operation, remember basic preferences, and understand how the website is used. Users may manage cookies through their browser settings and, where available, through on-site preference tools. Disabling certain cookies may limit form handling, session continuity, or other functions.
How We Use Data
We use personal data to respond to inquiries, assess course suitability, arrange group and timetable matching, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice, review progress, process payments, maintain records, operate the website, and meet legal obligations. We may also use limited technical data to secure the site, prevent misuse, and improve basic functionality.
Service Providers and Partners
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record keeping, and online lesson delivery. These recipients may process data only for the services they provide to us and are expected to handle it in a manner consistent with their role.
Legal Disclosure
We may disclose personal data when required to comply with law, court process, lawful requests from public authorities, or to protect our rights, users, staff, or the security of our services. We may also share information where disclosure is necessary to investigate or prevent fraud, misuse, or a serious operational issue.